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About Our Company

Our Philosophy

“Excellence is a gradual result of always trying to better” – Pat Riley. AceData was made in consideration to provide solutions to clients and always give them the best of our capabilities. Moreover, we ensured with time; we developed with the advancement of technology. On our 24th anniversary at AceData, We, Neeraj Medirattaa and Anuuj Medirattaa promised ourselves not to stop here, and bring better solutions and best services for our esteemed clients. Even after so many years of our venture, we feel there is still more span, to add value to our services.

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FAQs on DRAAS

What does disaster recovery as a service mean?
A Disaster Recovery service means how do you recover your IT resources and operations when a disaster strikes irrespective of it being a natural disaster or a man made disaster. Based on the criticality of the service (database & application), an organisation should define recovery point objective & recovery time objective. This will help to create the most appropriate disaster recovery plan

This could vary from organisation to organisation and between different applications within the same organisation. Key factor maintained generally is that the recovery is done on a remote site. You are well prepared that you can handle your applications on a remote site in event of a complete Data Center or site failure.

Based on the application needs, you can ship backup tapes off-site and expect them to be back when the site is rebuilt, provision recovery devices on remote sites or have a complete data centre available on a remote site to take up all operations immediately when the primary Data Center fails. Disaster Recovery planning is the key irrespective of it being an environment with physical servers, virtual servers or a set of virtual machines.

In most such cases, the internal IT team manages the entire operations.

At Ace Data, we provide disaster recovery as a service which means we handle the disaster recovery operations. If you are opting for backup based disaster recovery, we offer cloud backup services ensuring your data moves out of your Data Center. If you are looking for end-to-end application and database failover, we provide cloud disaster recovery which can handle seamless application & database failovers. Databases & Applications are replicated online and can failover quickly with near zero data loss.
What is an example of DRaaS?

DRaaS works for all environments with servers getting fully replicated to a remote site. It is applicable for all environments whether file servers, applications or databases.

 

One example that I can think of and have worked closely on is a Hospital’s HIS system. The application is installed on a Windows server and works on an MS SQL database at the backend. The database is hosted on a separate server and is connected over the internal dedicated network. Both are virtual machines hosted on separate virtual servers.

 

Both the along with the online MS SQL databases are replicated on cloud synchronously. In the event of a hardware, network or software failure on the primary site, the secondary site gets activated. Users application interfaces are configured in such a way that the users automatically get connected to the remote cloud disaster recovery setup.

 

Users can continue to work on their day to day activities seamlessly on the remote site. The data punched in the remote site is replicated back to the primary site once the primary site is up & running. At any convenient time, failback to the primary site is performed and the secondary site is left back to be the DR site only.

 

In order to ensure smooth functioning in the event of a crisis, we perform regular recovery drills. During such periods, both primary and secondary sites are running for sometime and application & data can be verified on the secondary site.

 

In event of network failure between the two sites or during the failover testing, a catalogue of changes at primary are maintained and replicated to secondary once the network/testing is completed successfully.

What are the benefits of disaster recovery as a service?
Key benefits of Disaster Recovery as a service include:

  1. Build your disaster recovery site without building a disaster recovery data centre. You can utilise the service provider’s resources as your data centre. Helps reduce the cost of data centre and hardware required for building the disaster recovery site.

  2. Monitoring basic activities like online replication should be included in the service provider’s SLA. You do not need a monitoring team for monitoring these activities.

  3. Your application and database team need not worry about rebuilding the application or restoring databases. With DRaaS you can leave multiple low cost incremental snapshots that can help restore back to an older point in time. Sometimes, it might be faster to rebuild a DR site than recovering from a backup to refer to an older version of data. DRaaS would be scalable & flexible so retaining multiple older versions would need huge storage investments.

  4. Disaster Recovery Drills can be automated and DR sites can be left live even if the primary site is still working.
What is an example of recovery in disaster management?

The primary purpose of building a disaster recovery site is to make sure your application & databases are available in the event of complete primary site failure. Regardless, in this case, primary site failure could even be an earthquake demolishing the entire primary data centre building.

 

However, a typical example of recovery in disaster management is recovery back to the latest database in event of primary database failure. Another good example is when you need to quickly check a suspected record deletion and want to refer to a few minutes or a few hours back data. You can initiate a DR test and check the data on the DR site database.

 

In one of the scenarios, we recovered the database on the DR site and linked the primary site application to read/write directly to the DR site database and it worked seamlessly.

Is there a difference between backup solutions and DRaaS?
Yes, when you talk of a true disaster recovery, it means an online availability of your data on a remote site. Technically, the basic writing on the database includes taking care of the DR part of it also. In a normal scenario: A record punched by a user is written to the database and acknowledged back to the user. In a DR scenario: A record punched by a user is written to the primary database, it is then replicated to the DR database and written there. The DR database acknowledges this back to the primary database which in turn acknowledges it to the application/user. A backup is a copy of the database to an alternate device. Cloud backups make it a remote site as well protecting you from site level disaster. Key differences include:
  1. Backups take time to complete and therefore there needs to be a time gap between two backup cycles v/s replication is online as explained above.
  2. Backups are stored in the non-native format (Typically proprietary of the backup application) while replicated data (DR) is in the native format. Replicated data is always ready to use while backups need time to recover.
  3. Backups need to be recovered with the same backup application whereas replicated data is readable in its native format with no dependency on any third party application.
Therefore while backups can be online, they cannot replace the agility of replicated data. In contrast, the cost of retaining multiple old versions of backups is far less than the cost of retaining multiple old compliance versions of replicated data so backups take an edge where replication is not mandatory. Typically, for building a DR site both work together. You replicate the data to the DR site synchronously whereas you take backups at a defined frequency typically 4-6 hours.

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